FAQ

Q0. What is the first thing I need to do when receiving the watch? A0. Upon receiving the watch, wind it. It is likely that the watch runs out of energy during the journey. Wind the watch for about 15 - 20 full turns clockwise. If you know your watch is battery, there is no need to wind it. If your watch has a screw-tight crown, release it by turning it anti-clockwise until it is loose. Then you can wind it for 15 - 20times as mentioned. Once done, you can screw it tight by pushing it inside and turn it clockwise at the same time. 

Q1. Why my watch stops? A1. If your watch is quartz, change battery. If it is an automatic watch and it runs on stored energy. It gains energy from human hand movement. When you do not wear it and it runs out of stored energy, it stop. To make it run again, you have to wind it for 10 - 12 rounds by turning button clockwise. Then it will run again. (For chrono watch like Rolex Daytona)In addition, if you need to set your date and day, you need to unscrew the chrono nut until it reach top. Then press chrono buttons all the way and release. Repeat it until you set the right date and day, and then screw nut back till it stop and tight. No need to lock it.

Q2. How do I set time? A2. To set time, you need to turn button in anti-clockwise direction if you have a screw in lock watch. You need to softly pull the button out a little bit. The best way to do this is to use first and second finger and use finger knock as a lever in order to pull the button out with as little force as possible. You can feel a little "click"! Now you can set the time by turning it anti-clockwise. This would turn the minute-hour hands forward until you set the right time. When time is set, push the button back and turning the button clockwise for a few rounds. 

Q3. How do I set GMT and local time? A3. GMT means dual time zone and it usually use a 24 hour clock instead of a 12-hour clock we normally use. GMT can set two time zones. A local minute-hour hand time and a GMT ( sometimes red) arrow second time zone. To adjust time:

1. Unwind the button anti-clockwise softly and slowly until it is loosen up. There are two steps of pulling out the button stem. No force here and softly.

2. Step one is for setting the GMT second time zone. Step two is for setting the local time. Pull one step is to set GMT and date by winding the button clockwise and anti clockwise. Pull one more step is for setting local time. Pushing in inward one step will bring it back to GMT setting. Pushing it two steps will bring it back to normal position and you can wind it back clockwise  while pushing it back softly. The button will get tighten and finally stops.

3. Set local time first and then GMT second time zone. When you set local time, GMT time will also be changed together.

4. When done with setting time, push button inward and then wind it back clockwise until it is tighten and stops. 

Q4. I have a battery watch, when is battery need to be replaced? A4. A battery normally last for two years. Depending on time of last replacement, you would probably need to change battery within two years. 

Q5. I have a watch with a date, how do I change the date? A5. To change date and time you need to do the following. If you have a screw-in button like Rolex, you need to turn the button anti-clockwise for a few rounds until the button is lose. Then you need to pull the button out softly by using your thumb nail and first finger nail. Softly and no force. You should feel a "click" here. There are two steps when you pull the button out. The first step is for setting the date (and Day if you have a Rolex Day-Date). The second step is for setting the local time ( see Q2 and A2 for details).You can only set Date forward by turning button in one direction. When you are done with setting date and time, push back the button and wind it clockwise for a few times.No need to lock it. 

Q6. What is Screw-in button? How does it different from others? A6. A Screw-in button will lock into the watch case when you turn the button clockwise toward the watch case. Then it will be locked and turn no more. Most Rolex use Screw in button. When you want to wind your watch, you have to un-lock the button by turning the button anti-clockwise until you see the button slowly come out of the watch a little bit, about 1.0 to 1.5 mm. Do not force the button to come out cause it will easily break the stem link with the watch. Whenthe button come out, you can then wind it, adjust time, date, day just like other watches. To lock it, slowly turn it and push it toward the watch until it is lock tight. NO need to apply extra force after it is tight! For most other non-screw-in button watches, you just wind it, adjust time, date, day without un-screw the button. 

Q7. What is In-ward button? How does it different from push button like Chrono button? A7. In-ward button are button that are designed in a way that the button is inside the watch body, mostly for appearance purpose. Many times, there are too many pushbuttons on the watch already and making in-ward button necessary to save space and good looking. Usually, in-ward button are for setting date, year or day, etc. Use a ball point pen to push the in-ward button all-the-way and release fully will make it change on step. Repeat the process until you set the right information. Do not push half way or release half way, it will sometimes cause the gear to change half way and make it showing wrong information and might damage other mechanical parts. 

Q8. I have a Daytona and I can not seem to adjust the Date or Day? A8. The Daytona has chrono buttons which has a protective-screw lock for protection. A unique feature for Daytona. When you need to push the button, you need to un-wind the protective-screw to the level of the inside button, then you can push the button and change the Date/Day. Be sure to push it all the way and fully release it when pushing. Pushing halfway may cause it to stop half way and cause mechanical problems. When you are done with setting the Date or Day, you need to wind the outside protective screw back to lock/protect it from accidental pushing. For the 24 hr, it moves along with local time, no need to adjust. 

Q9. What is "Tachymeter"? How does it work? A9. It is a scale on the dial. In fact, many sporty watch has it either on the rim or bezel. In conjunction with the second hand, it gives the speed of a moving object. A tachymeter takes a value determined in less than a minute and converts it into miles per hour. For example, a wearer could measure tie time it takes a car to pass between mile marker on the highway. When the car passes the second marker, the second hand will be pointing to the cars speed in miles per hour on the tachymeter scale.

Q10. water-resistant / water-proof Although certain watches are water-resistant to a certain degree, we suggest keeping it away from water whenever possible, and make sure the crown is always screwed in tight so moisture does not get in . Please do not wear your watch go swimming or take a shower.